Terms and Conditions 88good – Transparent Platform Usage Guidelines

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a binding agreement between you ("Member" or "User") and 88good ("Platform", "us"). By accessing, registering, or using any part of the 88good platform — whether via the website or mobile app — you automatically agree that you have read, understood, and fully accepted all of these Terms.

These Terms take effect from the date of your account registration and will continue to apply for as long as your account remains active. Continued use of the platform following any amendment to the Terms constitutes acceptance of the amended terms.

2. Registration Eligibility

To register and use the 88good platform, you must meet all of the following eligibility requirements:

• At least 18 years old at the time of registration.
• Being an individual with full legal capacity to enter into a binding agreement.
• Not residing in a jurisdiction where online gambling is prohibited.
• Registering under your own name and not on behalf of a third party.
• Never having been banned or permanently suspended from 88good previously.
• Providing truthful, accurate, and complete information during registration.

88good reserves the right to verify the age and identity of members at any time. Accounts found to be ineligible will be suspended or closed without prior notice, and any balance associated with unlawful activity will be forfeited.

3. User Account

3.1 One Account Per User

Each individual is only permitted to hold one active account at 88good. Ownership of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, or payment information — is strictly prohibited and may result in all such accounts being closed and balances forfeited.

3.2 Password Confidentiality

You are solely responsible for maintaining the confidentiality of your account login credentials. 88good will never request your password through any communication channel. If you suspect your account has been compromised, contact our customer support immediately.

3.3 Identity Verification (KYC)

All members are required to complete the KYC (Know Your Customer) process before making their first withdrawal. Required documents include a copy of a valid identity card or passport. This is a standard security measure that protects you from identity fraud and keeps your account safe.

3.4 Accuracy of Information

Members are responsible for ensuring that all information in their account profile is accurate and up to date at all times. Inaccurate information, particularly regarding payment details, may cause delays in withdrawal processing.

4. Deposits and Withdrawals

4.1 Payment Methods

88good accepts deposits and processes withdrawals via the following methods: FPX (online bank transfer), Touch 'n Go eWallet, GrabPay, MAE, and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR).

4.2 Deposit Limits

The minimum deposit is RM 50 per transaction. Daily and weekly deposit limits can be set by the member through the self-control settings in their account. 88good reserves the right to impose additional deposit limits based on the account's risk profile.

4.3 Withdrawal Processing

Withdrawals may only be made to a verified account held in the same member's name. Withdrawals to third-party accounts are not permitted. Standard withdrawal processing time is within the specified period after the request is approved. First-time withdrawals require a completed KYC.

4.4 Inactive Funds

Accounts that have been inactive (no login or activity) for more than 12 consecutive months may be subject to a reasonable monthly administrative fee. Members will be notified in advance before any charges are applied.

5. Bonuses and Promotions

5.1 Bonus Eligibility Terms

All bonuses and promotions offered by 88good are subject to rollover requirements clearly stated on the relevant promotions page. These requirements must be fully met before any wins from bonuses can be withdrawn.

5.2 Bonus Abuse

Any attempt to abuse the bonus system — including opening multiple accounts to claim registration bonuses, coordination between different accounts, or any form of bonus fraud — will result in cancellation of all related bonuses and wins, as well as permanent account closure.

5.3 Bonus Validity Period

Each bonus has its own validity period as stated in the relevant promotion terms. Unused bonuses that expire within the validity period will automatically lapse without any compensation. The expiry date is determined at the time the bonus is granted.

5.4 Right to Modify Promotions

88good reserves the right to modify, suspend, or terminate any promotion at any time. Changes take effect immediately unless stated otherwise. 88good's decision on all promotion-related matters is final.

6. Prohibited Conduct

The following are strictly prohibited on the 88good platform and may result in immediate account closure:

• Use of automated software, bots, scripts, or any tool that automates gameplay or wagering.
• Manipulation or attempts to exploit technical bugs on the platform.
• Sharing or selling your account to another party.
• Money laundering or any illegal financial activity conducted through the platform.
• Threats, harassment, or hate speech directed at staff or other members.
• Providing false information during registration or the KYC process.
• Any form of fraud, collusion, or game manipulation.
• Using a VPN or proxy to conceal your actual location in order to bypass jurisdictional restrictions.

7. Account Closure

7.1 Closure by Member

Members may close their account at any time by contacting 88good customer support. Before closure, ensure all pending withdrawals have been settled. Any remaining balance will be processed in accordance with standard withdrawal procedures once all conditions are met.

7.2 Closure by 88good

88good reserves the right to suspend or close any account, with or without prior notice, if there is reasonable cause to believe that the account has violated these Terms, engaged in fraudulent activity, or poses a security risk to the platform.

7.3 Self-Exclusion

Members who choose to self-exclude from the platform may do so via the self-control tools in their account settings. Self-exclusion takes effect immediately and cannot be reversed during the selected period.

8. Privacy and Data Protection

88good takes our responsibility to protect members' personal data seriously. The collection, storage, and use of your personal data is subject to our Privacy Policy which forms part of these Terms.

All personal data you provide to us is stored on servers protected with 256-bit SSL encryption. We will not sell or share your personal information with third parties for marketing purposes without your explicit consent.

By accepting these Terms, you agree that 88good may process your personal data for the purposes of delivering platform services, KYC compliance, fraud prevention, and account-related communications.

9. Limitation of Liability

The 88good platform is provided on an "as-is" basis. While we strive to keep the platform running without interruption at all times, we cannot guarantee that it will always be free from technical errors, disruptions, or unexpected downtime.

88good shall not be liable for any loss or damage arising from:

• Technical disruptions beyond our control, including third-party network outages.
• Actions or omissions by third parties, including payment service providers.
• Game results are fair and processed according to established game rules.
• Losses arising from the use of shared or stolen login credentials.
• Service disruptions due to scheduled maintenance that has been communicated in advance.

In all circumstances, 88good's maximum liability to any member is limited to the net deposit amount made by that member in the 30 days prior to the claim arising.

10. Changes to Terms

88good reserves the right to modify, add to, or amend these Terms at any time in response to operational requirements, legal changes, or platform improvements. Members will be notified of any significant changes via their registered email or in-platform notification at least 7 days before the changes take effect.

It is the member's responsibility to review these Terms periodically. Continued use of the platform after changes take effect constitutes acceptance of the amended terms. If you disagree with any changes, you have the right to close your account before they come into effect.

11. Responsible Gaming

88good is committed to promoting responsible gaming among all our members. Gambling is a form of entertainment and should remain that way. If your gambling activity begins to affect your personal life, finances, or relationships, please take immediate action.

Self-control tools available in your account:

• Deposit Limit — Set a daily, weekly, or monthly deposit limit.
• Loss Limit — Automatically stops gameplay when the set loss limit is reached.
• Self-Break — Temporarily suspend access to your account (24 hours up to 6 months).
• Self-Exclusion — Permanently close your account and block yourself from opening a new one.

For more information on responsible gaming and support resources, please visit our Responsible Gaming us.

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, our team is ready to assist you:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon within the platform.
• Email: [email protected]
• FAQ: Check page FAQ for an immediate answer.

Standard email response time is within 24 hours on business days. For urgent matters, we recommend using live chat for a faster response.